AE will not connect to wifi cablevision network

AE will not connect to my cablevision wifi network

Posted on Feb 6, 2016 11:12 AM

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11 replies

Feb 6, 2016 11:20 AM in response to rnappy

Unfortunately, your post did not provide any details to help us with your issue.


Is an AE an AirPort Extreme....or....is it an AirPort Express?


If the AE can be configured to connect to the wireless network......What will the AE do on the network? What service will it perform?


We don't know what device that you are using to try to set up the AE. What are you using? What operating system is it running?

Feb 6, 2016 12:41 PM in response to Bob Timmons

lets start with i am not tech savy. The AE Express will be hooked up to my older amp via optic output connected to digital to analog converter. Just purchased a new HP Spectre 360 with Intel Core i5. My wireless network is Optimum. I open airport utility and plug in AE, and when amber light is solid utility says it is unable to find wireless device. I rescan but get same message, then amber light eventually blinks. checked the wireless icon, it shows my network but not the AE.

Feb 6, 2016 1:06 PM in response to rnappy

Just purchased a new HP Spectre 360 with Intel Core i5

Is this the device that has AirPort Utility installed? If it is, unfortunately, Apple has not updated AirPort Utility for Windows since Windows 7, and I do not know if the older AirPort Utility version that you have will run correctly if you are running a newer version of Windows. I don't have a PC here to test.


In case the HP computer cannot be used to set up the AirPort Express, do you have an iPhone or iPad handy?


I open airport utility and plug in AE

Sorry, but not sure what "plug in" means here. Normally, if you "plug in" something, you are making a physical, wired connection. If you want to permanently wire the AirPort Express to your network, it must connect to your wireless router.....not to your computer.


Normally, most users want the AirPort Express to connect to their existing wireless network using a wireless connection.


That is why we are asking whether you plan to connect the AirPort Express wirelessly.....or wired. Can you clarify on that?

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AE will not connect to wifi cablevision network

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